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How to successfully introduce new technology into your franchise business

Feb 20, 2024

Introducing new technology into a business with a mobile workforce requires more than just installing software. Here’s our nine-step plan to successfully embed new technology into your business. 


Develop a technology adoption plan 


Your adoption plan should include the business strategy, areas of focus, the goals that need to be achieved, measurable targets and timescales. 


Provide training and support 


In order for technology to be adopted successfully, training and support must be provided. Consider whether you have the expertise internally or need external support, and identify groups that have specific needs. Remember, this should not be a one-off – training should be ongoing to ensure people are confident in using the new platform in the way you need them to use it. 


Customise technology to match requirements


All technology should be customised to your business’s processes and ways of working – however, many platforms come with built-in best practices that are accepted industry standard, so check out what’s included before customising to your existing processes. 


Integrate systems 


What current systems do you use, and how can they be integrated with your new platforms? By integrating systems, you can streamline processes even further, reducing manual input and gaining significant efficiencies. 


Establish protocols and procedures 


This is essential to establish at the outset when new platforms are being implemented. By establishing who should do what, how and when, you can set firm guidelines and expectations. 


Assess and optimise 


It’s only when your teams are fully utilising your new systems that you can assess how it’s working in reality for the business. Opportunities for enhancements and improvements will become evident, and it’s important you’re open-minded to this, in addition to a formal process to collect ideas, assess potential, review and implement new ideas. 


Ensure security measures


Cybersecurity is essential for any company, and new software increases the need for cybersecurity training internally – after all, human error is responsible for many cyber breaches. Internally, it’s important to ensure the software is kept up to date, with patches and updates installed when available to minimise risk. 


Monitor usage and adoption rates


For any software to be successful, it’s imperative that people use it! It might sound obvious, but a ‘set-and-forget’ implementation process is unlikely to bring success. By monitoring usage and adoption, you can identify not only individuals who need additional support and encouragement but also those who can be advocates internally and help lead others. 


Mobile accessibility


For dispersed teams, the ability to access platforms on the go is essential for a successful implementation and adoption. Ensure the use of the mobile app or browser is included in the training, and encourage teams to download and install it on their devices to ensure data and information is flowing through the business in real time. 

Enhancing mobile workforce efficiency: technology solutions for mobile franchises

06 Feb, 2024
When you’re in the franchise business, the systems and technology you put in place are critical to success. They help you operate efficiently and effectively, streamline processes, reduce roadblocks and – hopefully – enhance profitability. For franchises that have mobile workforces , robust tech solutions are incredibly important, and can seriously enhance day-to-day operations. Cloud-based collaboration tools Collaboration tools are a foundational part of many businesses’ tech stack today, and there are a number of cloud-based solutions that help streamline processes and keep businesses moving. Platforms such as Google Workspace , Slack , Monday.com , Asana and Trello are among the market leaders here, all accessible on the go and updated in real time. Mobile project management apps Similar to collaboration tools, mobile project management apps enable projects to run smoothly and be updated by people, wherever they’re working from – ideal for dispersed teams. In addition to some of the names mentioned above, Jira , ClickUp , Smartsheet , Eworks , Oracle NetSuite , and Basecamp are popular choices here. Mobile payments solutions Being able to take payments on the go wherever you are – and having those payments registered in a centralised system in real-time – is essential for businesses that manage a diverse range of income streams. Adelante , and our parent company ClearCourse’s ClearDebit and ClearAccept brands, all offer payment solutions that help businesses manage payments effectively and deliver an exceptional payments experience for customers. Collaborative note-taking apps Note-taking apps are increasingly important for teams working collaboratively, enabling multiple people to contribute ideas, comments, and work on project plans at the same time. Popular choices here are Apple’s Notes app , Joplin , Evernote , Eworks, Dropbox Paper , and Microsoft OneNote . Task automation software Task automation software can automate manual tasks, as well as help different platforms speak to each other, triggering actions in one when an event happens in another. Popular names here include Zapier , Microsoft Power Automate , Jira , ClickUp and Integrify .

The growth of the mobile workforce: 5 ways revenue finance can drive success

24 Jan, 2024
In the dynamic landscape of modern business, the popularity of mobile workforces is growing, and becoming increasingly common. And as organisations adapt to the changing needs of the workforce, embracing innovative financial solutions is key to sustaining growth and remaining competitive. In this model of working, revenue finance emerges as a powerful ally, offering businesses the flexibility and resources needed to support and optimise their mobile workforce. In this blog, we explore five ways revenue finance can be a game-changer for businesses with mobile workforces. Investing in technology In order for mobile workforces to stay connected and productive, good tech solutions are a must. Revenue finance provides businesses with the capital needed to invest in cutting-edge technologies, such as mobile apps, communication tools, and project management software. By staying ahead of the tech curve, businesses can enhance the efficiency and effectiveness of their mobile teams, leading to improved collaboration and streamlined operations. Training and development A well-trained mobile workforce is productive and adaptable, and revenue finance enables businesses to invest in training programs and continuous learning initiatives for their remote teams. From virtual workshops to specialised certifications, financing employee development fosters a skilled and motivated workforce – and in turn, this investment pays off in increased productivity, employee satisfaction, and a competitive edge in the market. Scalability and expansion Businesses with mobile workforces often experience fluctuations in demand and operational requirements, and revenue finance offers the flexibility needed to scale operations up or down as necessary. Whether it's hiring additional remote staff during peak seasons or expanding into new markets, having access to scalable financing ensures that businesses can adapt to changing circumstances without compromising their core objectives. Risk mitigation and contingency planning Unforeseen challenges can disrupt business operations, especially for mobile workforces. Revenue finance provides a financial safety net for businesses, enabling them to develop robust contingency plans and risk mitigation strategies. Whether it's a sudden drop in revenue or unexpected expenses, having access to additional funds ensures that businesses can weather storms and continue to effectively support their mobile workforce. The importance of revenue finance for business growth In an era where agility and adaptability are crucial for business success, revenue finance emerges as a strategic tool for organisations with mobile workforces. By investing in technology, training, flexible workspaces, scalability, and risk mitigation, businesses can empower their remote teams and stay ahead in the competitive landscape. And, as the business landscape continues to evolve, embracing revenue finance becomes not just a financial decision but a strategic imperative for sustainable growth and success.
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