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Trusted by local governments and councils across the country, our solutions enable you to manage all of your income and payments with ease.

Income management and payment solutions for local government

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Adelante ConnectIncome features diagram

Simplify distributed payments

Local government and councils rely on a steady stream of income – which comes in a variety of ways. 


Whether it is a card payment or bank transfer, cash or cheque, one-off or recurring, your system needs to be able to take, track and allocate payments against customers’ accounts correctly. 


Regardless of whether you’re working as multiple divisions across one organisation or as a group of councils, Adelante’s solutions can be customised and installed to suit your workflow and requirements. 


Our software ensures you’re managing payments and income with ease, enabling your teams to report and reconcile with increased visibility and reduced calling and chasing, all backed by world-class security.

Experience the power of ConnectIncome

From choosing the payment methods that will work for you to validating and reconciling payments across all divisions, ConnectIncome helps you manage your income streams effectively and efficiently.

  • A complete income management solution

    Collate, validate and allocate payments across your organisations and divisions, and export into multiple back office finance systems and correct ledgers to give you complete visibility over all of your income.

  • Automatic bank reconciliation

    Our bank reconciliation module automatically matches statements and transactions while also identifying fraudulent transactions, bank errors, and failed and outstanding payments. 

  • Choose any payment methods you need

    Add ConnectPay to your package to accept payments with our: 


    • Consumer App
    • Pay by link
    • Virtual terminal
    • 24/7 automated telephone payments
    • Recurring payments
    • Integrated card machines
    • Standalone card machines
    • Online payments
    • Apple Pay

    Plus you can import any payments made via cheque.

  • Gateway and acquiring as part of the package

    With our internal card acquirer, ClearAccept, we’re your one-stop shop for all your card payment needs.*


    *Available with other gateways and acquirers, please get in touch for features and pricing.

  • Bespoke report builder

    Build the financial reports that mean the most to you and your stakeholders within ConnectIncome’s easy-to-use report builder. 

  • Exceptional customer service

    Our expert, UK-based team is only a phone call away if you need any assistance using our platforms.

Local governments and councils that rely on Adelante

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Now the dust has settled we think Go-Live was a resounding success, particularly given that we were replacing complex legacy processes. 

 

Post go-live issues have been resolved very quickly. We are starting to see the system simplifying business processes and reducing manual overhead, and we will start to look at the potential for further improvements. 

 

We have received messages of thanks from the Strategic Director of Finance, Assistant Chief Executive and Director of Technology Services, which I think reflects the critical role the payment system plays in the Council’s operations.   

 

Marcus Power, London Borough of Waltham Forest

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Discover how we can help simplify the complex and make payments a breeze

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